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TERMS OF USE

This website is operated by the company named “TRIKALA VIP TRANSFER” and trading under the name “TRIKALA VIP TRANSFER,” which is headquartered in Trikala, Thessaly, at 24 Othonos Street, Zip Code 42100, with Tax ID No. 076751752 issued by the Trikala Tax Office and MIT No. 0727E60000021600 (hereinafter: “the Company”). Our website address is: https://trikalatransfer.gr/

Copyright

The content of this website includes all trademarks, distinctive features, trade names, text, images, graphics, designs, photographs, software, informational material of any kind, data, and software, unless otherwise stated regarding specific third-party rights. The trademarks, logos, and distinctive features appearing on the website, as well as depictions of people, places, or objects that form part of its content, are the property of the Company or third parties. Any third party, whether an individual or a legal entity, is strictly prohibited from using any of the above without obtaining prior written permission from the Company, unless otherwise provided in the applicable terms of use. The content of the website does not constitute and under no circumstances should it be construed as a grant of any express or implied license or right to use any Trademark appearing on the website without the written permission of the Company or of third parties who may own the trademarks that.
appear on it

GDPR – Data Protection

The Company collects and processes the personal data provided by the user during the booking process solely for the purpose of performing the contract and fulfilling its obligations (e.g., communication, booking confirmation, issuance of tax documents). Data may be shared with third parties (e.g., hotels, payment partners) solely for the purpose of fulfilling the reservation, always in accordance with the GDPR. Personal data is retained for 10 years, in accordance with legal and tax obligations, and is subsequently deleted. The user has the rights provided for by the GDPR: access, rectification, erasure, restriction of processing, objection to processing, and data portability. Any exercise of these rights or inquiry regarding personal data should be directed to the email

Customer Obligations

The customer is required to:

  1. Be at the pickup location at the specified time
  2.  Treat the driver and the vehicle with respect
  3.  Comply with safety rules (e.g., wearing a seatbelt)

Company Obligations

The company is responsible for

  1.  To provide safe and reliable transportation
  2.  Keep vehicles in top condition
  3. Make every reasonable effort to adhere to the schedule

Limitation of Liability

The Company is not liable for:

  1.  Delays due to force majeure (e.g., weather conditions, traffic congestion, strikes)
  2.  Loss or damage to personal belongings
  3. Delays caused by incorrect customer information

Luggage

  1. A specific number of bags is allowed per passenger.
  2.  The transport of oversized items is permitted only by prior arrangement
  3.  The Company reserves the right to refuse to transport hazardous items.

Applicable Law

These terms and conditions are governed by Greek law. The courts of Trikala shall have jurisdiction to resolve any disputes.

Amendment of Terms

The Company reserves the right to modify these terms at any time. Changes take effect upon their publication on the website.

COMPENSATION

Trikala Vip Transfer is liable for claims exceeding the amount paid by the customer. In the unlikely event that the service cannot be provided, the customer is entitled to compensation equal to the amount already paid. No other claims may be asserted. PLEASE NOTE that at every destination, drivers reserve the right to refuse boarding to passengers who are under the influence of alcohol or exhibit inappropriate behavior. In such cases, no refunds will be issued, and in the event of compensation/damages, legal action and a claim for compensation will be pursued.

DATA PROTECTION

Trikala VIP Transfer ensures the confidentiality of all customer data. Your online payments are secured with SSL certificates.

Our company collects your personal data when you make a reservation. This data is used solely to provide you with the best possible service and to complete your reservation. Our company undertakes not to sell or rent this data to third parties under any circumstances, and it will be used lawfully, in accordance with the Personal Data Protection Act.

COOKIES

Cookies are small pieces of information, usually in the form of a very short text string consisting of letters and numbers, that are stored in the browser you use (Chrome, Mozilla Firefox, etc.), helping our website function more efficiently.

There are 4 different types of cookies:

1. Functionality Cookies: These cookies enable basic site functions, such as adding products to the shopping cart and saving products to the wish list.
2. Preference Cookies: These cookies “remember” your preferences as you browse our site so that we can recommend products tailored to your needs.
3. Advertising Cookies: We use advertising cookies to show you ads that are relevant to your interests, so we don’t bother you with unwanted messages.

4. Analytics Cookies: These allow us to evaluate the effectiveness of various features on our site so that we can continuously improve your experience. Most web browsers are set up to automatically accept cookies. If you do not wish for them to be automatically enabled, you can use the settings of the browser you are using to control and manage the cookies that are created.